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Digital mediaCreator economyCustomer engagement

Social Media Command Center

Scheduling, analytics, and engagement in one surface

Challenge

A fast-growing digital brand managed courses on Kajabi alongside Instagram, TikTok, and live chat on separate tools. The fragmentation produced duplicated work, inconsistent messaging, and weak cross-channel measurement.

Solution

We delivered a command center that unifies content operations, performance analytics, and conversational engagement.

Platform capabilities

Integrations

APIs for Instagram, TikTok, LinkedIn, Kajabi, and Intercom feed a common operational datastore.

Scheduling and optimization

A custom React and Node.js scheduler uses AI to propose timing, hashtags, and copy variants.

Analytics

Power BI dashboards join paid, organic, and course revenue metrics for true multi-channel return.

AI assistance

GPT-4 agents support reply suggestions, campaign commentary, and structured competitor benchmarks.

Impact

  • Large reduction in manual scheduling and posting workload.
  • Improved visibility into advertising versus organic versus course revenue contribution.
  • Higher engagement through assisted replies and proactive messaging grounded in unified context.
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